September 4, 2016
Why implement a Voice of the Customer Strategy
Using a Voice of the Customer strategy to engage with your customer base is a…
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March 4, 2016
Voice of the Customer Makes Automatic Sound Awesome!
One of the greatest things ever about using a Voice of the Customer strategy and software…
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July 2, 2015
The case for and against using a Net Promoter Score in surveying
Net Promoter Score or more commonly know as NPS is one of the ways that…
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October 2, 2014
Turning customers into your new marketing department
Recently, our mate at PublicVoice Joe Public read this great blog post written by Arwen Petty about…
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August 20, 2014
Your smartphone is the new coupon book of the world
Hands up how many of you reading this have a smartphone? I do proudly own Samsung S3…
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August 17, 2014
5 Rules to Survive the Customer Revolution
In business there are some very basic rules that any business must put into every…
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